Looking for top-notch [business VoIP providers in the UK]? We’ve got you covered!
As one of the most dependable VoIP providers, we ensure crystal-clear and uninterrupted communication for your business. Say goodbye to dropped calls and poor-quality lines!
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Looking for the best business VoIP providers in the UK can feel overwhelming. There are countless options, and knowing which one will suit your needs is tough. That's why we're here to help! In this article, we've done all the legwork for you. We've carefully reviewed the UK's top 10 business VoIP providers, and we're excited to share our findings with you. Rest assured.
This information is up-to-date as of 2024. We aim to simplify decision-making and guide you toward the right VoIP solution for your business. Let's dive in and find the perfect fit for you!
VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive phone calls over the internet. It is a more cost-effective and flexible alternative to traditional landline phone systems.
There are many different business VoIP providers in the UK, each with its own unique features and pricing plans. When choosing a VoIP provider, it is important to consider your business needs and budget.
Here are some of the best business VoIP providers in the UK 2024:
These providers offer a wide range of features, including:
They also offer a variety of VoIP Pricing Plan to suit different businesses.
To choose the best business VoIP provider for you, it is important to compare their features and pricing plans. You should also read customer reviews to get an idea of their service quality.
UK VoIP providers are essential in the fast-paced business world, where reliable and affordable communication is crucial for success. As traditional phone systems become increasingly expensive and outdated, businesses are turning to Voice over Internet Protocol (VoIP) providers to meet their communication needs. UK-based VoIP providers offer a range of benefits, including cost savings, scalability, flexibility, and advanced features such as video conferencing and call recording. In this article, we will explore why top [UK VoIP providers] should be your go-to choice for reliable and affordable business communications.
The VoIP Shop offers VoIP cost UK starting at just £12.95 per month.
Ratings: 4.9 out of 5 stars
2. BT
Price: Starts at £19.99 per month
Ratings: 4 out of 5 stars
3. Vonage Business
Price: Starts at £19.99 per month
Ratings: 4.5 out of 5 stars
4. RingCentral
Price: Starts at £19 per month
Ratings: 4 out of 5 stars
5. 3CX
Price: Starts at £15 per month
Ratings: 4.4 out of 5 stars
Choosing the [best VoIP service in the UK] requires careful consideration. Follow these steps to ensure you select the right provider for your business needs:
Here are some additional tips for choosing a business VoIP provider in the UK:
Once you've chosen a VoIP provider, you'll need to set up your account. This process will vary depending on the provider you choose, but it will typically involve providing some basic information about your business. Once your account is set up, you'll be able to start using your new VoIP system.
Number | Business VoIP Providers | Basic Plan Price/Month/User | Advanced Plan Price/Month/User | Free Trial |
---|---|---|---|---|
1 | The VoIP Shop | £13.95 | £15.95 | Contact Support |
2 | BT | £15 | £25 | 30 days |
3 | 3CX | £15 | £25 | 14 days |
4 | RingCentral | £23.95 | £33.95 | 14 days |
5 | Vonage Business | £25 | £35 | 30 days |
6 | 8x8 | £19 | £36 | Limited Available |
7 | 4Com | £20 | £40 | 7 days |
8 | Gamma | £30 | £40 | 14 days |
9 | Virgin | £35 | £45 | 14 days |
10 | SureVoIP | £11 | £15 | 14 days |
Please note that these prices are subject to change and may vary depending on the features you choose. It is always best to check with the provider directly for the most up-to-date pricing information.
In addition to the monthly fees, you may also need to pay for additional features, such as call forwarding, voicemail, and international calling. These features can add to the overall cost of the service. It is important to compare the features and pricing of different providers before making a decision. You should also consider the quality of the service and the customer support offered.
We are introducing our comprehensive list and reviews of the top VoIP providers in the UK for businesses in 2024. Choosing the right VoIP provider is crucial and tailored to meet your requirements. Therefore, we encourage you to contact us so we can assist you in making an informed decision.
Our team is readily available to help you, Monday to Friday, from 9:30 am to 5:30 pm. Call us at 01162438426
We look forward to providing you the assistance you need to find the perfect VoIP solution for your business.
As a premier VoIP service provider in the UK, The VoIP Shop takes the lead in offering exceptional business VoIP services. They offer many features and plans to suit your needs, including unlimited calling, video conferencing, and mobile apps. The VoIP Shop's VoIP phone system is a cloud-based system that is easy to use and manage. It offers a wide range of features, including Unlimited calling within the UK and to selected international destinations, Video conferencing, Mobile apps, and Integration with popular CRM systems like Microsoft Teams & Outlook.
The VoIP Shop also offers a team of experts who are available to help you with any questions or problems you may have. They are available 24/7 by phone, email, or live chat. If you are looking for a reliable and feature-rich VoIP phone system for your business, then The VoIP Shop is a great option. They offer a wide range of features and plans to suit your needs and have a team of experts to help you.
Plan & Pricing:
Standard - £12.95 /MONTH/USER
Premium - £14.95 /MONTH/USER
Ultimate - £19.95 /MONTH/USER
Free Desk phones ( Yealink T41 or Polycom VVX300 ) available for all plans.
Ratings:
The VoIP Shop has a rating of 5 out of 5 stars on Google, based on over 120 reviews.
Reviews from customers:
I'd highly recommend The VoIP Shop to any business, big or small. We ended a 7-year relationship with a leading international phone provider due to poor customer service and overcharged services. Moving to the VoIP shop was by far the best decision.
Every person you speak to is polite, proactive and
helpful. The phone system itself is very feature rich and we're happy to be
saving £'s each month.
Highly recommended. - Thanks everyone.
Pros:
Feature-rich VoIP phone system
Packages start at just £10 per month
Generous free call bundles
Unlimited VoIP phone numbers
Excellent reliability and service levels
Work from anywhere
Make calls from your desktop, laptop, or mobile phones
Integrates with popular CRMs
Integrates with Microsoft Teams & Outlook
Excellent support from a team of experts
Cons:
Not available for outside UK Customers.
Plan & Pricing:
Essential: £15 per user per month
Professional: £20 per user per month
Enterprise: £25 per user per month
Free Trial -
BT offers a 30-day free trial of its Business VoIP Service
Ratings:
The average rating for BT on Trustpilot is 2.6 out of 5 stars from 13,770 reviews.
Customers Reviews:
The Trustpilot reviews are mostly negative, with users complaining about the company's customer service, billing practices, and network reliability.
Pros:
Extensive network coverage ensures reliable service.
Offers advanced video conferencing capabilities.
Excellent reputation in the telecom industry.
Professional installation and support services.
Offers a wide variety of comprehensive packages for different business sizes.
Strong emphasis on security, providing secure lines and encrypted communications.
Cons:
Occasional network disruptions can affect service quality.
Customer service response times can be slow.
The complexity of plans can be confusing for some users.
Plan & Pricing:
Basic Plan: £15 per user per month
Professional: £20 per user per month
The 3CX frequently changes the pricing and planning, so check the UK's best 3CX partners.
Free Trial - All plans also include a 30-day free trial.
Ratings:
3CX has an overall rating of 4.3 out of 5 stars on Trustpilot UK, based on 9 reviews.
Customer's Reviews:
The most common positive reviews mention the software's ease of use, features, and value for money. The most common negative reviews mention the software's lack of customization and customer support.
Pros:
Open standards software PBX offers great flexibility.
Offers a wide array of unified communication features.
Easy Integration with popular CRM systems.
Cost-effective pricing structure.
Free version available for small businesses.
The scalable solution is suitable for growing businesses.
It can be hosted on-site or in the cloud based on business requirements.
Cons:
Requires some technical knowledge to set up and manage.
Software updates may sometimes introduce bugs
Users have reported issues with mobile apps
Plan & Pricing:
Basic: £18.95 per user per month
Standard: £23.95 per user per month
Premium: £33.95 per user per month
Ultimate: £43.95 per user per month
Free Trial - All plans also include a 30-day free trial.
Ratings:
RingCentral has a rating of 3.9 out of 5 stars on Trustpilot, based on 560 reviews.
Customer's Reviews:
The Trustpilot reviews are mostly positive, with users praising the company's customer service, features, and ease of use. However, there are some negative reviews, with users complaining about the price and occasional technical issues.
Pros:
Excellent third-party integrations with platforms like Salesforce and Microsoft 365
A User-friendly interface makes it easy to manage
Reliable uptime and quality of service.
Offers detailed analytics and reporting.
Global service availability.
Robust mobile app functionality.
Cons:
Higher-end plans can be expensive
Users report occasional software glitches
Certain advanced features are only available in premium plans
Plan & Pricing:
Basic: £12.50 per user per month
Standard: £25 per user per month
Premium: £35 per user per month
Free Trial - Vonage offers 30-day free trial for all plan.
Ratings:
Vonage Business has a rating of 4.2 out of 5 stars on Trustpilot, based on 2,343 reviews.
Customer's Reviews:
The majority of Trustpilot reviews are positive, with users praising the company's customer service, features, and ease of use. However, there are some negative reviews, with users complaining about the price and occasional technical issues.
Pros:
Provides high-quality voice clarity
Advanced mobile apps for iOS and Android devices
Easy to set up and use
Scalable options that grow with your business
Extensive integration options
Offers real-time analytics
Robust call management features
Cons:
Customer support can sometimes be inconsistent
Some users find the user interface to be less intuitive
Limited customization options compared to competitors
Plan & Pricing:
Basic: £19 per user per month
Standard: £36 per user per month
Premium: £85 per user per month
Free Trial - 8X8 offering free trial but not for all plans.
Ratings:
8X8 has a rating of 4.3 out of 5 stars on Trustpilot, based on 3,300 reviews.
Customer's Reviews:
The majority of Trustpilot reviews are positive, with users praising the company's reliability, customer service, and value for money. However, there are some negative reviews, with some users complaining about the company's pricing structure and technical support.
Pros:
Offers a unified communications suite, including voice, video, chat, and contact center solutions.
Provides easy Integration with various third-party applications.
Globally available with reliable uptime
Offers a comprehensive mobile and desktop app
Strong emphasis on security and compliance.
Suitable for businesses of all sizes due to its scalability
Cost-effective and transparent pricing
Cons:
Customer support response can sometimes be slow
Limited features in the basic plan
Occasional call quality issues were reported
Plan & Pricing:
Basic: £20 per user per month
Standard: £40 per user per month
Free Trial - 4Com free trail depends on providers and some one offering free trial but not for all plans.
Ratings:
4com has a rating of 4.8 out of 5 stars on Trustpilot, based on 1995 reviews.
Customer's Reviews:
The majority of Trustpilot reviews are positive, with customers praising the company's customer service, products, and overall value. However, there are some negative reviews, with some users have complained about the company's pricing, while others have had issues with their service.
Pros:
Tailored telecom solutions to meet specific business needs.
Provides modern, high-quality handsets.
Offers excellent customer support.
Reliable service with minimal downtime.
Provides detailed call analytics.
User-friendly interface and system management.
Focus on providing environmentally friendly solutions.
Cons:
Limited geographical coverage.
Setup can be complex for larger systems.
Pricing is not as competitive as some rivals.
Limited third-party integrations.
Plan & Pricing:
Basic Plan - £20 per month for 2 lines
Advanced Plan - £30 per month for 4 lines
Premium Plan - £40 per month for 6 lines
Free Trial - Gamma Horizon offers a free trial of their VoIP business service.
Ratings:
Gamma Horizon has an overall rating of 4.3 out of 5 stars on Trustpilot, based on 167 reviews
Customer's Reviews:
The company has been praised for its customer service, reliability, and value for money. However, some customers have complained about technical issues and long wait times for support.
Pros:
Provides a range of sophisticated telecom solutions, including cloud and mobile.
Resilient and reliable network for consistent communication.
A customer-centric approach, offering a dedicated account management team.
Effective fraud protection measures are in place.
Direct Routing option for Microsoft Teams.
Allows businesses to integrate their CRM with Gamma's services.
Offers disaster recovery capabilities.
Cons:
The onboarding process can be time-consuming
Some users have reported difficulties in migrating from other providers.
Advanced features often require additional costs.
The user interface could be more intuitive and modern.
Plan & Pricing:
Basic VoIP Business Plan: This plan starts at £25 per month for 10 lines
Advanced VoIP Business Plan: This plan starts at £35 per month for 20 lines
Premium VoIP Business Plan: This plan starts at £45 per month for 30 lines
Free Trial - The free trial is for 14 days. You can sign up for the free trial on Virgin Media Business' website
Ratings:
Virgin Media Business VoIP has an overall rating of 4.3 out of 5 stars on Trustpilot, based on 763 reviews
Customer's Reviews:
The customer's positive points are customer service, reliability, and value for money. However, some customers have complained the issue solving take over time.
Pros:
A well-established brand offers dependable services.
Excellent customer service with 24/7 support.
Provides a flexible and scalable VoIP solution.
Offers a unified communication system, including voice, video, and data.
Strong emphasis on data security
Mobile Integration allows for remote work flexibility
Cons:
Some users have reported billing discrepancies
The customer service experience can sometimes vary
Plan & Pricing:
Basic Plan: £11 per month per user
Standard Plan: £15 per month per user
Additional users are £5.50 per month
Free Trial - SureVoIP offers a free 14-day trial of its business VoIP service
Ratings:
SureVoIP has received a Trustpilot rating of 2.2 out of 5 stars, based on 14 reviews.
Customer's Reviews:
The Trustpilot majority of reviews are negative, with customers complaining about poor customer service, technical issues, and high prices.
Pros:
Mobile Integration allows for remote work flexibility
Provides flexible solutions catering to various business sizes and needs
Offers emergency call handling feature
Provides comprehensive customer support
Allows number porting from different providers
Cons:
Limited international coverage compared to larger providers
Some users have reported occasional audio quality issues
Above, we discussed the best business VoIP providers in the UK for 2024. As per our long comparison with multiple factors like price, rating, reviews, scalability, customer service, and features. The VoIP Shop got a high score. We not personally recommended The VoIP Shop. We got a 5* rating on Google over 100+ reviews. Our system is completely suitable for small size to large size businesses. If you have doubts, get our expert's recommendation.
With our 10+ years of experience in VoIP communication, we recommend the top 5 business VoIP phones for our 100+ customers; they all are well satisfied. Here is the list:
This sleek and stylish phone has features, including a large color display, a built-in speakerphone, and support for multiple lines. It also has a built-in PoE adapter, so you don't need to worry about running a power cable to the phone. Price: £129.99
This affordable phone is a great option for small businesses. It has a large backlit display, a speakerphone, and support for three lines. It also has a built-in PoE adapter. Price: £59.99
This high-end phone is perfect for businesses that need a phone with a lot of features. It has a large color display, a built-in speakerphone, and support for multiple lines. It also has a built-in camera and supports video conferencing. Price: £299.99
The Cisco SPA508G is an 8-line IP phone that is designed for small to medium businesses. It features a large color display, a built-in speakerphone, and a number of productivity features, such as call forwarding, voicemail, and call conferencing. The SPA508G also supports PoE, which allows it to be powered by the same network that it uses for communication. Price: £189.90
5. Yealink SIP-T46S
The Yealink SIP-T46S is a 16-line IP phone that is designed for businesses of all sizes. It features a large color display, a built-in speakerphone, and a number of productivity features, such as call forwarding, voicemail, and call conferencing. The SIP-T46S also supports PoE and a number of advanced features, such as HD voice, BLF (Busy Lamp Field) buttons, and a USB port for connecting a headset or other peripherals. Price: £236.00
If you're considering switching to VoIP for your office, here are a few things to keep in mind when choosing the best VoIP phone for your needs.
VoIP phones are becoming increasingly popular for businesses of all sizes. They offer a number of advantages over traditional landlines, including lower costs, greater flexibility, and enhanced features. If you're considering switching to VoIP for your office, here are a few things to keep in mind when choosing the best VoIP phone for your needs.
1. Consider your budget. VoIP phones can range in price from a few hundred dollars to several thousand dollars. It's important to set a budget before you start shopping so that you don't overspend.
2. Think about the features you need. Not all VoIP phones are created equal. Some models offer a wide range of features, while others are more basic. Consider what features are important to you and your business before making a decision.
3. Make sure the phone is compatible with your VoIP provider. Not all VoIP phones are compatible with all VoIP providers. It's important to check with your provider to make sure the phone you're interested in is compatible with their service.
4. Read reviews. Once you've narrowed down your choices, it's a good idea to read reviews of the different VoIP phones before making a decision. This will give you a good idea of what other users think of the phone and its features.
5. Try out the phone before you buy it. If possible, try out the VoIP phone before you buy it. This will give you a chance to see how it feels and works in person.
Unlock the Wholesale SIP Trunk Providers in UK! Discover our Telecom experts' top picks now and revolutionize your business communication. Please read our latest blog for all the details!
VoIP costs in the UK vary depending on the provider and the features you need, but you can expect to pay around £20-£50 per month for a basic plan. The VoIP Shop offers VoIP plans starting at just £12.95 per month.
Yes, VoIP can be a great option for businesses of all sizes. It offers a number of benefits over traditional landlines, including: Lower costs, Greater flexibility, Improved call quality, Enhanced features
VoIP can be cheaper than PBX in a number of ways. For example, VoIP providers often offer unlimited calling plans, while PBX systems typically charge per minute. Additionally, VoIP systems can be more scalable than PBX systems, which can save businesses money in the long run.
When choosing a VoIP provider for your business, it's important to consider the following factors:
Your needs: How many users do you need to support? What features do you need?
Your budget: How much are you willing to spend?
The provider's reputation: Do they have a good reputation for customer service and uptime?
The provider's features: What features are included in the plan? Are there any add-on features that you might need?
The provider's pricing: How much does the plan cost? Are there any hidden fees?
Once you've considered these factors, you can start comparing different VoIP providers. You can read online reviews, compare plans, and contact providers to get more information.
VoIP services are generally cheaper than landlines, but they might not have the essential features of a business phone. As the reliability of internet connections has become better recently, VOIP services are now generally very reliable and often provide better HD quality than traditional landlines. Openreach are now in the process of migrating all landlines to VOIP, a process that will be completed by 2025.
Yes, generally, your phone number is transferred to your VoIP service (porting means that you transfer the number from your existing phone provider to your new provider. Contact customer support to inquire about your particular number's transferability.
To allow a VoIP system to function, you must have a broadband connection. You can then either connect a VOIP Phone to your router, or you can use a Softphone (software or an app installed on your PC, laptop or mobile phone (Android/Iphone).
A business VoIP service is priced at about £10 per user/month. Additionally, you'll pay approximately £80 per user for VoIP hardware. So, a 15-user VOIP phone system is about £1200 to setup and about £150 per month. The phone system will offer 5000 minutes per month for each user in connection with UK mobile, landline UK mobiles, and 03 phone numbers.
VoIP phones are becoming increasingly popular for businesses due to their low cost and convenience. With so many providers on the market, it can be difficult to know which one is the cheapest. Fortunately, by looking at factors such as pricing plans, connection fees, and customer service ratings, you can easily determine which VoIP phone provider is the most cost-effective solution for your business.
Voice over Internet Protocol (VoIP) services have become increasingly popular in the UK, offering businesses an affordable and reliable way to stay connected. Companies such as BT, EE, TalkTalk, Sky, Post Office Broadband and Vonage are all providers of VoIP services in the UK. Each of these providers offer a variety of different plans that fit different budgets and needs. Whether you are looking for a business phone system or a personal one, you will be able to find a VoIP service provider that can meet your needs.
With the rise of remote working, VoIP services have become increasingly popular. These services allow users to make voice and video calls over the internet, making them ideal for businesses and teams that need to communicate effectively. Among the most popular VoIP services are Skype, Google Hangouts, Zoom, TheVoIPShop and Slack. Each of these services offers its own unique features and advantages, making them ideal for a variety of different purposes.
This article was authored by:
Zakir Jussab – Telecommunication Expert at The VoIP Shop Uk
Zakir has 15+ years of experience in the business telecommunication industry. He specializes in telephone systems and sustainable business. And he has helped 100+ businesses to get reliable, secure business telephone systems.
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