The Best Business VoIP Providers UK
Looking for top-notch [business VoIP providers in the UK]? We’ve got you covered!
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Top 10 Business VoIP Providers in the UK (2025 Reviews) - Find the Right Solution for Your Business
Looking for the best business VoIP providers in the UK can feel overwhelming. There are countless options, and knowing which one will suit your needs is tough. That's why we're here to help! In this article, we've done all the legwork for you. We've carefully reviewed the UK's top 10 business VoIP providers, and we're excited to share our findings with you. Rest assured.
This information is up-to-date as of 2025. We aim to simplify decision-making and guide you toward the right VoIP solution for your business. Let's dive in and find the perfect fit for you!
Best Business VoIP Providers in UK
VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive phone calls over the internet. It is a more cost-effective and flexible alternative to traditional landline phone systems.
There are many different business VoIP providers in the UK, each with its own unique features and pricing plans. When choosing a VoIP provider, it is important to consider your business needs and budget.
Here are some of the best business VoIP providers in the UK 2025:
- The VoIP Shop
- BT
- 3CX
- RingCentral
- Vonage Business
- 8x8
- 4Com
- Gamma
- Virgin
- SureVoIP
These providers offer a wide range of features, including:
- Unlimited calling to UK and international landlines and mobiles
- Video conferencing
- Call recording
- Auto attendant
- Voicemail
- Mobile apps
They also offer a variety of VoIP Pricing Plan to suit different businesses.
To choose the best business VoIP provider for you, it is important to compare their features and pricing plans. You should also read customer reviews to get an idea of their service quality.
Why Choose Top UK VoIP Providers For Reliable And Affordable Business Communications For Your Business?
UK VoIP providers are essential in the fast-paced business world, where reliable and affordable communication is crucial for success. As traditional phone systems become increasingly expensive and outdated, businesses are turning to Voice over Internet Protocol (VoIP) providers to meet their communication needs. UK-based VoIP providers offer a range of benefits, including cost savings, scalability, flexibility, and advanced features such as video conferencing and call recording. In this article, we will explore why top [UK VoIP providers] should be your go-to choice for reliable and affordable business communications.
The Benefits of Choosing a Top UK VoIP Provider for Your Business Communications.
- Experience Reliable and Efficient Service with Top UK Providers
- Access Cutting-Edge Technology and Innovation in the Communication Industry
- Increase Productivity and Collaboration with Advanced Communication Features
- Ensure Security and Compliance with GDPR Regulations and Data Protection Measures
- Cater to All Your Communication Needs in One Place with Customized Solutions
- A Robust Infrastructure and Network Coverage Across the UK
- Dedicated Support and Customer Service Teams to Ensure Smooth Operations
- Bespoke Solutions Tailored to Your Business Needs
- Cutting-edge Security Features to Protect Your Confidential Information from Cyber Threats
Top Business VoIP providers UK in February 2025
- The VoIP Shop
The VoIP Shop offers VoIP cost UK starting at just £12.95 per month.
Ratings: 4.9 out of 5 stars
- Customizable plans:
The VoIP Shop customizable plans make
best voip service providers uk and that can be tailored to the specific needs of your business.
- Dedicated customer support: The
best VoIP service UK offers 24/7 customer support from a dedicated team of representatives.
- Excellent value for money: The VoIP Shop offers excellent value for money, making it a great option for businesses of all sizes
- Easy to use: The VoIP Shop's software is easy to use and can be configured in minutes.
- Affordable pricing: The VoIP Shop's pricing is very affordable, making it a great option for businesses of all sizes.
2. BT

Price: Starts at £19.99 per month
Ratings: 4 out of 5 stars
- Well-known provider: BT is a well-known and respected provider of telecommunications services, which means you can be confident that you're getting a quality product.
- Wide range of features: BT offers a wide range of features, including unlimited calling, voicemail, call forwarding, video conferencing, and call recording.
- Dedicated customer support: BT has a dedicated team of customer support representatives who are available 24/7 to help you with any problems you may have.
- Global reach: BT has a global reach, which means you can make and receive calls from anywhere in the world.
- Easy to use: BT's software is easy to use and can be configured in minutes.
3. Vonage Business

Price: Starts at £19.99 per month
Ratings: 4.5 out of 5 stars
- Reliable and affordable: Vonage Business is a reliable and affordable VoIP provider that offers a wide range of features, including unlimited calling, voicemail, call forwarding, video conferencing, and call recording.
- Global reach: Vonage Business has a global reach, which means you can make and receive calls from anywhere in the world.
- Easy to use: Vonage Business' software is easy to use and can be configured in minutes.
- Dedicated customer support: Vonage Business has a dedicated team of customer support representatives who are available 24/7 to help you with any problems you may have.
- Free trials: Vonage business offers free trials of all of its plans so you can try them out before you commit to a subscription.
4. RingCentral

Price: Starts at £19 per month
Ratings: 4 out of 5 stars
- Flexible and scalable solution: RingCentral is a flexible and scalable solution that can grow with your business.
- Easy to use: RingCentral's software is easy to use and can be configured in minutes.
- Advanced features: RingCentral offers a wide range of advanced features, including video conferencing, call recording, and call center software.
- Global reach: RingCentral has a global reach, which means you can make and receive calls from anywhere in the world.
- Excellent customer support: RingCentral has a team of experienced and knowledgeable customer support representatives who are available 24/7 to help you with any problems you may have.
5. 3CX

Price: Starts at £15 per month
Ratings: 4.4 out of 5 stars
- Open-source solution: 3CX is an open-source solution, which means you can customize it to meet the specific needs of your business.
- Easy to set up and use: 3CX is easy to set up and use, even if you don't have any technical experience.
- Affordable pricing: 3CX's pricing is very affordable, making it a great option for businesses of all sizes.
- Wide range of features: 3CX offers a wide range of features, including unlimited calling, voicemail, call forwarding, video conferencing, and call recording.
- Excellent customer support: 3CX has a team of experienced and knowledgeable customer support representatives who are available 24/7 to help you with any problems you may have.
How to Choose a Business VoIP Provider in the UK?
Choosing the [best VoIP service in the UK] requires careful consideration. Follow these steps to ensure you select the right provider for your business needs:
- Define your needs. What are your business's communication needs? How many users do you have? What features are important to you? Once you know what you need, you can start to narrow down your options.
- Compare providers.
There are many VoIP providers in the UK, so it's important to compare them before you make a decision. Compare their pricing, features, and customer service.
- Read reviews. Once you've narrowed down your options, read reviews of each provider. This will give you a good idea of what other customers are saying about their experiences.
- Get quotes. Once you've found a few providers that you're interested in, get quotes from them. This will help you compare prices and find the best deal.
- Make a decision. Once you've compared all of your options, you can make a decision about which VoIP provider is right for your business.
Here are some additional tips for choosing a business VoIP provider in the UK:
- Consider your budget. VoIP providers offer a wide range of pricing plans, so it's important to find one that fits your budget.
- Look for a provider with a good reputation. Make sure the provider you choose has a good reputation for reliability and customer service.
- Choose a provider that offers the features you need. Not all VoIP providers offer the same features, so make sure you choose one that has the features that are important to you.
Once you've chosen a VoIP provider, you'll need to set up your account. This process will vary depending on the provider you choose, but it will typically involve providing some basic information about your business. Once your account is set up, you'll be able to start using your new VoIP system.
Best 10 Business VoIP Service Provider Plans & Pricing
Number | Business VoIP Providers | Basic Plan Price/Month/User | Advanced Plan Price/Month/User | Free Trial |
---|---|---|---|---|
1 | The VoIP Shop | £13.95 | £15.95 | Contact Support |
2 | BT | £15 | £25 | 30 days |
3 | 3CX | £15 | £25 | 14 days |
4 | RingCentral | £23.95 | £33.95 | 14 days |
5 | Vonage Business | £25 | £35 | 30 days |
6 | 8x8 | £19 | £36 | Limited Available |
7 | 4Com | £20 | £40 | 7 days |
8 | Gamma | £30 | £40 | 14 days |
9 | Virgin | £35 | £45 | 14 days |
10 | SureVoIP | £11 | £15 | 14 days |
Please note that these prices are subject to change and may vary depending on the features you choose. It is always best to check with the provider directly for the most up-to-date pricing information.
In addition to the monthly fees, you may also need to pay for additional features, such as call forwarding, voicemail, and international calling. These features can add to the overall cost of the service. It is important to compare the features and pricing of different providers before making a decision. You should also consider the quality of the service and the customer support offered.
Top 10 Business VoIP Providers UK List
We are introducing our comprehensive list and reviews of the top VoIP providers in the UK for businesses in 2025. Choosing the right VoIP provider is crucial and tailored to meet your requirements. Therefore, we encourage you to contact us so we can assist you in making an informed decision.
Our team is readily available to help you, Monday to Friday, from 9:30 am to 5:30 pm. Call us at 01162438426
We look forward to providing you the assistance you need to find the perfect VoIP solution for your business.
1. The VoIP Shop
As a premier VoIP service provider in the UK, The VoIP Shop takes the lead in offering exceptional business VoIP services. They offer many features and plans to suit your needs, including unlimited calling, video conferencing, and mobile apps. The VoIP Shop's VoIP phone system is a cloud-based system that is easy to use and manage. It offers a wide range of features, including Unlimited calling within the UK and to selected international destinations, Video conferencing, Mobile apps, and Integration with popular CRM systems like Microsoft Teams & Outlook.
The VoIP Shop also offers a team of experts who are available to help you with any questions or problems you may have. They are available 24/7 by phone, email, or live chat. If you are looking for a reliable and feature-rich VoIP phone system for your business, then The VoIP Shop is a great option. They offer a wide range of features and plans to suit your needs and have a team of experts to help you.
Plan & Pricing:
Standard - £12.95 /MONTH/USER
Premium - £14.95 /MONTH/USER
Ultimate - £19.95 /MONTH/USER
Free Desk phones ( Yealink T41 or Polycom VVX300 ) available for all plans.
Ratings:
The VoIP Shop has a rating of 5 out of 5 stars on Google, based on over 120 reviews.
Reviews from customers:
I'd highly recommend The VoIP Shop to any business, big or small. We ended a 7-year relationship with a leading international phone provider due to poor customer service and overcharged services. Moving to the VoIP shop was by far the best decision.
Every person you speak to is polite, proactive and
helpful. The phone system itself is very feature rich and we're happy to be
saving £'s each month.
Highly recommended. - Thanks everyone.
2. BT

Plan & Pricing:
Essential: £15 per user per month
Professional: £20 per user per month
Enterprise: £25 per user per month
Free Trial -
BT offers a 30-day free trial of its Business VoIP Service
Ratings:
The average rating for BT on Trustpilot is 2.6 out of 5 stars from 13,770 reviews.
Customers Reviews:
The Trustpilot reviews are mostly negative, with users complaining about the company's customer service, billing practices, and network reliability.
3. 3CX

Plan & Pricing:
Basic Plan: £15 per user per month
Professional: £20 per user per month
The 3CX frequently changes the pricing and planning, so check the UK's best 3CX partners.
Free Trial - All plans also include a 30-day free trial.
Ratings:
3CX has an overall rating of 4.3 out of 5 stars on Trustpilot UK, based on 9 reviews.
Customer's Reviews:
The most common positive reviews mention the software's ease of use, features, and value for money. The most common negative reviews mention the software's lack of customization and customer support.
4. RingCentral

Plan & Pricing:
Basic: £18.95 per user per month
Standard: £23.95 per user per month
Premium: £33.95 per user per month
Ultimate: £43.95 per user per month
Free Trial - All plans also include a 30-day free trial.
Ratings:
RingCentral has a rating of 3.9 out of 5 stars on Trustpilot, based on 560 reviews.
Customer's Reviews:
The Trustpilot reviews are mostly positive, with users praising the company's customer service, features, and ease of use. However, there are some negative reviews, with users complaining about the price and occasional technical issues.
5. Vonage Business

Plan & Pricing:
Basic: £12.50 per user per month
Standard: £25 per user per month
Premium: £35 per user per month
Free Trial - Vonage offers 30-day free trial for all plan.
Ratings:
Vonage Business has a rating of 4.2 out of 5 stars on Trustpilot, based on 2,343 reviews.
Customer's Reviews:
The majority of Trustpilot reviews are positive, with users praising the company's customer service, features, and ease of use. However, there are some negative reviews, with users complaining about the price and occasional technical issues.
6. 8X8

Plan & Pricing:
Basic: £19 per user per month
Standard: £36 per user per month
Premium: £85 per user per month
Free Trial - 8X8 offering free trial but not for all plans.
Ratings:
8X8 has a rating of 4.3 out of 5 stars on Trustpilot, based on 3,300 reviews.
Customer's Reviews:
The majority of Trustpilot reviews are positive, with users praising the company's reliability, customer service, and value for money. However, there are some negative reviews, with some users complaining about the company's pricing structure and technical support.
7. 4Com Technologies

Plan & Pricing:
Basic: £20 per user per month
Standard: £40 per user per month
Free Trial - 4Com free trail depends on providers and some one offering free trial but not for all plans.
Ratings:
4com has a rating of 4.8 out of 5 stars on Trustpilot, based on 1995 reviews.
Customer's Reviews:
The majority of Trustpilot reviews are positive, with customers praising the company's customer service, products, and overall value. However, there are some negative reviews, with some users have complained about the company's pricing, while others have had issues with their service.
8. Gamma Horizon

Plan & Pricing:
Basic Plan - £20 per month for 2 lines
Advanced Plan - £30 per month for 4 lines
Premium Plan - £40 per month for 6 lines
Free Trial - Gamma Horizon offers a free trial of their VoIP business service.
Ratings:
Gamma Horizon has an overall rating of 4.3 out of 5 stars on Trustpilot, based on 167 reviews
Customer's Reviews:
The company has been praised for its customer service, reliability, and value for money. However, some customers have complained about technical issues and long wait times for support.
9. Virgin Media

Plan & Pricing:
Basic VoIP Business Plan: This plan starts at £25 per month for 10 lines
Advanced VoIP Business Plan: This plan starts at £35 per month for 20 lines
Premium VoIP Business Plan: This plan starts at £45 per month for 30 lines
Free Trial - The free trial is for 14 days. You can sign up for the free trial on Virgin Media Business' website
Ratings:
Virgin Media Business VoIP has an overall rating of 4.3 out of 5 stars on Trustpilot, based on 763 reviews
Customer's Reviews:
The customer's positive points are customer service, reliability, and value for money. However, some customers have complained the issue solving take over time.
10. SureVoIP

Plan & Pricing:
Basic Plan: £11 per month per user
Standard Plan: £15 per month per user
Additional users are £5.50 per month
Free Trial - SureVoIP offers a free 14-day trial of its business VoIP service
Ratings:
SureVoIP has received a Trustpilot rating of 2.2 out of 5 stars, based on 14 reviews.
Customer's Reviews:
The Trustpilot majority of reviews are negative, with customers complaining about poor customer service, technical issues, and high prices.
Conclusion
Above, we discussed the best business VoIP providers in the UK for 2025. As per our long comparison with multiple factors like price, rating, reviews, scalability, customer service, and features. The VoIP Shop got a high score. We not personally recommended The VoIP Shop. We got a 5* rating on Google over 100+ reviews. Our system is completely suitable for small size to large size businesses. If you have doubts, get our expert's recommendation.
List of Best Business VoIP Phones 2025
With our 10+ years of experience in VoIP communication, we recommend the top 5 business VoIP phones for our 100+ customers; they all are well satisfied. Here is the list:
1. Yealink T58A
This sleek and stylish phone has features, including a large color display, a built-in speakerphone, and support for multiple lines. It also has a built-in PoE adapter, so you don't need to worry about running a power cable to the phone. Price: £129.99
2. Grandstream GXP1620
This affordable phone is a great option for small businesses. It has a large backlit display, a speakerphone, and support for three lines. It also has a built-in PoE adapter. Price: £59.99
3. Polycom VVX-150
This high-end phone is perfect for businesses that need a phone with a lot of features. It has a large color display, a built-in speakerphone, and support for multiple lines. It also has a built-in camera and supports video conferencing. Price: £299.99
4. Cisco SPA508G
The Cisco SPA508G is an 8-line IP phone that is designed for small to medium businesses. It features a large color display, a built-in speakerphone, and a number of productivity features, such as call forwarding, voicemail, and call conferencing. The SPA508G also supports PoE, which allows it to be powered by the same network that it uses for communication. Price: £189.90
5. Yealink SIP-T46S
The Yealink SIP-T46S is a 16-line IP phone that is designed for businesses of all sizes. It features a large color display, a built-in speakerphone, and a number of productivity features, such as call forwarding, voicemail, and call conferencing. The SIP-T46S also supports PoE and a number of advanced features, such as HD voice, BLF (Busy Lamp Field) buttons, and a USB port for connecting a headset or other peripherals. Price: £236.00
If you're considering switching to VoIP for your office, here are a few things to keep in mind when choosing the best VoIP phone for your needs.
VoIP phones are becoming increasingly popular for businesses of all sizes. They offer a number of advantages over traditional landlines, including lower costs, greater flexibility, and enhanced features. If you're considering switching to VoIP for your office, here are a few things to keep in mind when choosing the best VoIP phone for your needs.
1. Consider your budget. VoIP phones can range in price from a few hundred dollars to several thousand dollars. It's important to set a budget before you start shopping so that you don't overspend.
2. Think about the features you need. Not all VoIP phones are created equal. Some models offer a wide range of features, while others are more basic. Consider what features are important to you and your business before making a decision.
3. Make sure the phone is compatible with your VoIP provider. Not all VoIP phones are compatible with all VoIP providers. It's important to check with your provider to make sure the phone you're interested in is compatible with their service.
4. Read reviews. Once you've narrowed down your choices, it's a good idea to read reviews of the different VoIP phones before making a decision. This will give you a good idea of what other users think of the phone and its features.
5. Try out the phone before you buy it. If possible, try out the VoIP phone before you buy it. This will give you a chance to see how it feels and works in person.
Unlock the Wholesale SIP Trunk Providers in UK! Discover our Telecom experts' top picks now and revolutionize your business communication. Please read our latest blog for all the details!
FAQ
This article was authored by:
Zakir Jussab – Telecommunication Expert at The VoIP Shop Uk
Zakir has 15+ years of experience in the business telecommunication industry. He specializes in telephone systems and sustainable business. And he has helped 100+ businesses to get reliable, secure business telephone systems.