GP VoIP Connect Telephone System
We can provide fully featured & tailored business phone systems for GP Surgeries, Doctors, Medical Offices & Dentists.
Specialists in providing Business Telephone Systems for GP Surgeries & Doctors since 2012.
The VoIP Shop are an Approved Supplier on the NHS Advanced Telephony (BPF) for Cloud Phone Systems for NHS Medical Practices
The VoIP Shop "GP VoIP connect" Phone System for Medical Practices has been Approved as a provider and has been listed on the Advanced Cloud Telephony 'Better Purchasing framework' for NHS England
What is GP VoIP Connect Telephone System?
A GP clinical phone system is a communication system used by General Practitioners (GPs) to manage patient appointments, medical records, prescriptions, and other clinical tasks. It allows GPs to communicate efficiently with patients and other healthcare professionals, ensuring patients receive the care they need on time.
How GP VoIP Connect Telephone System work?
A GP clinical phone system enables doctors and healthcare staff to communicate with patients and colleagues effectively. It includes call forwarding, voicemail, and conference calling. When a patient calls, the call is routed to a receptionist or automated system. Urgent calls are forwarded to the appropriate medical professional or triaged by a nurse.
Our Business Telephone Systems for GP VoIP Connect Surgeries & Doctors provide medical offices with a fully compliant telephone solution to increase efficiencies and keep patients happy
Our phone systems are designed specifically for busy medical practices like yours. We understand that you work hard and need a phone system to meet your needs. That's why we've created a range of features and benefits tailored to the unique needs of medical surgery. We aim to make your life easier and more efficient, so you can focus on what matters most - providing excellent patient care.
We’ve been working with practice managers across the UK for almost 8 years, so we understand the growing needs of a surgery inside out. Whether your list size is 4,000 or 24,000 patients across one or multiple sites, we have the knowledge, expertise & experience to take your surgery communications to the next level.
Our phone systems are supporting practices across the UK, but it’s not just our specialist phone systems that we provide that are making a difference. It’s the customer service that you receive from us, the support team that’s on hand for your peace of mind 24/7, 365 days of the year, the transparency and ease that our accounts team provide, the free training that you and your team receive, together with the flexibility to adapt and grow your system depending on the future needs of your practice.
HD Call Quality with Better than VoIP Technology
Call quality like no other. Our system doesn't sound like an Internet call or VOIP as the sounds quality is High Definition (HD), it will even sound better than your previous landline.
Interactive Voice Response - Inbound IVR Surgery Healthcare Phone System
Phone System for healthcare – Advanced features Option Available in GP VoIp Connect Phone Solution
1. Patient Phone System Features:
- Automated appointment booking and cancellation system.
- Call queuing system to avoid long wait times.
- Option to leave a voicemail for non-urgent inquiries.
- Option to request repeat prescriptions over the phone.
- Automated reminders for upcoming appointments.
2. Doctor Phone System Features:
- Ability to access and update patient records remotely.
- Option to receive notifications for appointment cancellations or rescheduling.
- Ability to record notes and reminders during phone consultations.
3. Reception Phone System Features:
- Call routing system to connect patients to the appropriate department.
- Call logging system to track incoming calls and caller details.
- Option to schedule follow-up appointments and refer patients to other healthcare providers.
- Option to provide automated responses to frequently asked questions.
4. Manager Phone System Features:
- Call analytics to monitor call volume and staff performance.
- Call recording and monitoring for quality assurance purposes.
- Customizable call routing and message scripts.
- Option to send automated messages to patients for appointment reminders and follow-up care.
5. PCN (Primary Care Networks) Features:
- Integrated system to share patient information and appointments across multiple GP practices.
- Option to collaborate on patient care plans with other healthcare providers.
- Analytics to monitor the health outcomes of the patient population.
6. Commissioners Phone System Features:
- Analytics to monitor the effectiveness of primary care services.
- Option to track the usage and impact of GP phone services.
- Customizable reporting features to meet specific data requirements.
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How GP VoIP Connect Benefit from The VoIP Shop Phone System?
Our telephone system is a cost-effective solution that can reduce the workload of your entire practice. It's user-friendly and integrates seamlessly with major clinical systems, allowing for extended access and new consultation forms. The GP VoIP Connect Telephone System has been specifically designed to meet the urgent demands of general practice. We provide excellent training and support to ensure that you can make the most of its capabilities.
With GP VoIP Connect Telephone System, a GP Surgery can:
- Ensure phones are answered and better manage demand
- Reduce DNAs through patient self-management
- Improve patient experience and satisfaction
- Cut the costs of outdated legacy systems
- Support remote and mobile working
- Achieve several GP Forward View high impact actions
Key Functionality Offered
GP Connect Cloud Phone System offers call queuing and call recording, helping patients when they look to get through to the surgery, and helping clinicians when looking to review patient information.
The system also reduces call costs, improves call quality, and shows call volumes through real-time wallboards.
See also how GP Connect Cloud Phone System can help CSUs, CCGs, PCNs, GP Hubs and Federations with the future-proof communications platform for primary care.
Contact us to find out how we can help support your GP Surgery's improved communications.
System Integration
Patient Empowerment, Reduced Costs
The GP VoIP Connect Telephone System streamlines clinical and administrative tasks by integrating with major clinical systems, such as EMIS Web, TPP SystmOne, and INPS Vision. This seamless integration allows staff to access and record patient information during calls, saving valuable time.
For further customisation, an open API is available for bespoke integration with practice systems. Patient information is accessed directly based on the phone number when a call comes through. Calls are securely recorded and linked to the patient record, allowing healthcare professionals to access the full consultation history.
To further simplify the process, the GP VoIP Connect Telephone System supports single sign-on, eliminating the need for additional passwords. In addition, video consultations can be conducted using WebRTC technology, and encrypted recordings can be linked to patient records.
Our team is constantly improving the
GP VoIP Connect Telephone System’s integration capabilities, ensuring that
GP surgeries,
hubs, and federations have the flexibility to embed the patient voice in all communication and support channels.
Key Area Benefits
Patient Empowerment
- Book, Check or Cancel
- Manage Trigger Calls
Administrative Efficiency
- Locate Patient Record
- Click to Dial
- Locate History
Safety and Compliance
- Record all calls
Reducing the Burden
- Email integration
- Mail Integration
Robust Call Routing
Make sure your patients are getting the best care they deserve with Robust Call Routing. Our fully featured and tailored business phone systems are designed specifically for GP Surgeries, Doctors, Medical Offices and Dentists. We provide intuitive routing to the right person for each call, so you can guarantee all of your patients get the prompt attention they need.
Get Robust Call Routing now to take your patient care to the next level!
Desktop app
Struggling to stay connected with your patients? With the Webex Desktop app, you can enable fully featured and tailored business phone systems for GP Surgeries, Doctors, Medical Offices, and Dentists. Keep in touch with your patients without missing a beat.
Get access to features such as call forwarding, voice mail, IVR, and more - all from within a single user-friendly platform! Make the switch today and experience the power of Webex for yourself.
With Webex Desktop App, you'll be able to conveniently manage all your calls no matter where you are with the same simple and reliable setup. So go ahead and take your medical practice to the next level with our tailored business phone system.
Truly Mobile Ready
Make the switch to Webex Mobile app for GP VoIP Connect and get the best of both worlds - the convenience of a mobile phone with the features and reliability of a full-featured business phone system! With Webex Mobile, you can access all the features you need to make your practice run more efficiently. Get ready to save time, improve customer satisfaction, and make your practice run like a well-oiled machine.
Try out Webex Mobile today and experience the difference!
Enhanced collaboration
Take your medical practice's collaboration to a whole new level with Enhanced Collaboration. Our phone systems are tailored to meet the needs of your individual practice. With advanced features like virtual receptionists, voicemail transcription, call recording & more, you can stay connected & in control of patient calls. Get the best in business phone systems today and experience enhanced collaboration in your medical practice.
FAQs
Answers to some of our most commonly asked Business Telephone System for GP VoIP Connect and Doctors questions…
