ZOHO CRM Integration

Zoho CRM Integration with The VoIP Shop

Supercharge your communication and productivity with The VoIP Shop’s Zoho CRM integration. Manage calls, log details, and track every client interaction effortlessly, all within your Zoho CRM. Empower your sales and support teams to stay organised, save time, and focus on building stronger relationships with every call.

Stop losing track of client calls—integrate Zoho CRM with The VoIP Shop today and improve your team’s efficiency by 50%!

Get Started Now
Zoho CRM integration with VoIP

Key Features of Zoho CRM Integration

The VoIP Shop's Zoho CRM integration provides your business with all the tools to manage customer communication efficiently. From click-to-call functionality to automatic call logging, your team can handle calls directly within Zoho CRM, helping you save time and keep records accurate. Below are the key features that will add value to your daily operations and improve customer interactions.

zoho crm click to call

Click-to-Call

Make calls directly from your Zoho CRM with just a click. No need to dial manually—simply click the call button next to your contact, and you’ll be instantly connected. This feature helps speed up outreach and reduces call errors, allowing your sales team to contact leads faster.

Zoho CRM Automatic Call Logging

Automatic Call Logging

Every call you make through Zoho CRM is automatically logged, capturing details such as call time, duration, and outcomes. This means your team won’t have to waste time entering data manually, ensuring every conversation is recorded for future reference. Call logs are crucial for tracking customer interactions and improving follow-ups.

Zoho CRM Call Management

Zoho CRM Call Management

Manage your calls more effectively with advanced call management features. Track call statuses, outcomes, and progress within the CRM, and keep every interaction organised. Your team can access call logs, recordings, and notes in one place, ensuring smoother handovers between departments or team members.

Zoho CRM Call Notes and Outcome Logging

Call Notes and Outcome Logging

During or after each call, add important notes and log the call outcome directly within Zoho CRM. These notes can be accessed later by your team, making it easy to understand the context of previous conversations. Outcome logging helps you track the success of your calls and identify areas for improvement.

Zoho CRM Native Dialer Integration

Native Dialer Integration

The VoIP Shop’s dialler is embedded directly within Zoho CRM, making it easier for your team to place and manage calls without switching between multiple tools. This functionality helps increase productivity by keeping all call management features in one interface.

Zoho CRM Enhanced Caller ID

Enhanced Caller ID

Know who’s calling before you pick up. With enhanced caller ID, when a contact from Zoho CRM calls, their full details—including their name, company, and relevant notes—are displayed. This feature gives your team the context they need to approach the call with confidence and respond effectively.

Zoho CRM Zoho Contact Syncing

Zoho Contact Syncing

Sync your Zoho CRM contacts with The VoIP Shop system to ensure that every contact is up to date. Any new or updated contact information is automatically shared between Zoho CRM and The VoIP Shop, giving you access to the latest client data during calls. This eliminates the need for manual updates and keeps your communication seamless.

Zoho CRM Call Analytics and Reporting

Call Analytics and Reporting

Access detailed reports on call performance directly within Zoho CRM. Monitor call frequency, duration, and outcomes to gain insights into your sales and customer service teams' efficiency. Analyzing call data allows you to improve your communication strategies and increase conversion rates.

Zoho CRM Voicemail Integration

Voicemail Integration

Automatically log voicemails and link them to your Zoho CRM contacts. This feature ensures that no missed call goes unnoticed, and your team can respond promptly. Voicemails are stored with the contact record, making it easy for follow-ups.

ZoHo Call Integration with The VoIP Shop

ZoHo is your one-stop-shop for inbound marketing and sales. It’s a powerful CRM platform tool that allows you to control every part of the customer experience. The VoIP Shop’s virtual business phone systems can integrate perfectly with ZoHo's CRM platform, allowing you to get the most out of an already powerful tool.

ZoHo Call Integration with The VoIP Shop

Key Benefits of The VoIP Shop's VoIP Integration with Zoho CRM

The VoIP Shop’s VoIP integration with Zoho CRM provides practical solutions to common communication challenges. By automating call management and centralizing data, your team can work more efficiently, making it easier to track leads, improve customer relations,

and boost overall productivity.

Improve Communication Efficiency

Reduce time spent on manual tasks like dialing numbers and logging calls. With click-to-call and automatic call logging, your team can focus on building client relationships rather than handling admin work. This allows you to manage more calls in less time.

Centralize Call Data and History

All call logs, notes, and customer interactions are stored directly in Zoho CRM. This centralized call history makes it easy for team members to access important details without switching platforms, improving collaboration and reducing errors in communication.

Boost Sales and Marketing Productivity

With VoIP integration, your sales and marketing teams can easily track performance and respond faster to leads. Automatic call logging, call tracking, and contact syncing help your team stay organized, while reducing the need for manual updates, allowing for quicker follow-ups.

Streamline Lead Management

Leads and call details are automatically synced between The VoIP Shop’s system and Zoho CRM. This ensures that your sales team has up-to-date information on every lead, helping them prioritize high-value prospects and close deals faster.

Reduce Missed Opportunities

By automatically logging missed calls and voicemails, The VoIP Shop ensures no client inquiry slips through the cracks, helping your team stay on top of every opportunity.

Increase Team Collaboration

With all call data in one place, your team can share information easily, making handovers between departments smoother and ensuring everyone stays on the same page with client interactions.

Zoho CRM with The VoIP Shop

How does The VoIP Shop integrate with Zoho CRM?

Integrating The VoIP Shop with Zoho CRM is quick and easy, helping you get started with managing calls and contacts in no time. Follow these simple steps to connect the systems and begin optimizing your communication.

  1. Log in to The VoIP Shop
  • Access your VoIP Shop account.
  • Navigate to the Integrations section from the dashboard.
  • Select Zoho CRM from the list of available integrations.

2. Enable Zoho CRM Integration

  • Toggle the Zoho CRM integration option to activate it.
  • Choose the appropriate extension from the dropdown list and confirm the setup.

3. Authorize Zoho CRM

  • You will be redirected to the Zoho CRM authentication page.
  • Log in to your Zoho account and grant access permissions to The VoIP Shop.
  • Once authorized, you’ll see a confirmation screen, allowing you to begin using the integration.


After completing these steps, your Zoho CRM and The VoIP Shop accounts will be fully integrated, enabling features like call logging, contact syncing, and more.

How The VoIP Shop's Zoho CRM Integration Empowers Inbound Sales Teams?

The VoIP Shop's Zoho CRM integration is designed to simplify life for inbound sales teams. From tracking calls to managing leads, it helps salespeople stay organized, access vital data, and make informed decisions faster.

Zoho CRM Call Tracking for Lead Management

Zoho CRM Call Tracking for Lead Management

Track every call made through Zoho CRM with automatic logging and outcome tracking. This ensures that all client interactions are captured, helping your team prioritize and manage leads based on call performance.

Lead Management Made Easy

Lead Management Made Easy

With The VoIP Shop’s integration, leads are automatically synced, and call details are updated in real-time. This ensures your sales team has the latest information on every contact, making it easier to follow up and close deals efficiently.

Real-time Call Insights

Real-time Call Insights

Get real-time insights into call metrics like duration, frequency, and outcome directly within Zoho CRM. These insights allow your team to evaluate lead quality and sales performance, helping you optimise your approach in real-time.

Personalised Follow-Ups

Personalised Follow-Ups

Use detailed call logs and notes to personalize follow-ups with each lead. This helps inbound sales teams connect better with prospects and improve the likelihood of conversions.

Available as a Windows desktop installation, CRM Connect allows you to offer unique CRM solutions that are tightly integrated with market leading communications services.

Easy to provision via Self-Service Portals

Easy to provision via Self-Service Portals

Windows based installation wizard

 Windows based installation wizard 

Full control of telephone handset from desktop

 Full control of telephone handset from desktop

Instant access to CRM information

 Instant access to CRM information

Advanced call control from within CRM applications 

Bring phone features and functionality into the applications you use every day, eliminating the need to switch between programs to message, call and meet.
Click to Dial
Click to Dial
Web-Page Dialing
Web-Page Dialing
loading
Click to Hold
Click to Transfer
Click to Transfer
Built-in Call History
Built-in Call History
CRM Application Integration
CRM Application Integration

Our Popular Similar Integrations to ZOHO

Our Popular Similar Integrations to Hubspot

FAQs

Answers to some of our most commonly asked ZOHO CRM Integration questions…

  • What is VoIP integration with Zoho CRM?

    VoIP integration with Zoho CRM allows you to make and receive phone calls directly from your CRM system. It syncs call details, logs, and notes, helping you manage communication more efficiently within Zoho CRM.

  • How does Zoho CRM integration improve sales and lead management?

    Zoho CRM integration improves sales and lead management by automatically logging calls, syncing contact information, and providing real-time insights into call activity. This helps teams stay organized and respond to leads faster.

  • Can I log calls from mobile devices with Zoho CRM?

    Yes, with The VoIP Shop's Zoho CRM integration, you can log calls from mobile devices. All call details are synced automatically, ensuring that no important information is missed, even when you're on the go.

  • What are the limitations of Zoho CRM integration?

    Some limitations of Zoho CRM integration include potential restrictions on customization for advanced workflows and the need for stable internet connections to ensure call quality.


  • Can I track call performance and analytics in Zoho CRM?

    Yes, with The VoIP Shop's Zoho CRM integration, you can access detailed call performance reports, including call duration, frequency, and outcomes, to help analyze customer interactions and improve decision-making.


Share by: