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We provide fully featured & tailored Business Virtual phone systems for business since 2012
A virtual phone system (VPS) is a cloud-based phone service that allows you to make and receive calls using an internet connection instead of a traditional phone line. VPSs are often used by businesses because they offer a number of advantages over traditional phone systems.
A virtual phone system (VPS) works by using Voice over Internet Protocol (VoIP) technology to transmit voice calls over the internet instead of traditional phone lines. When you make a call using a VPS, your voice is converted into digital data packets and sent over the internet to the recipient's phone. The recipient's phone then converts the data packets back into voice so that you can hear each other.
Here is a more detailed explanation of how a VPS works:
Empower your small business with the best virtual phone system (PBX) features and revolutionise your office communication.
Greet callers with a professional virtual receptionist who automatically directs them to the appropriate department, ensuring prompt and efficient customer service.
2. HD Voice Quality Experience
Experience crystal-clear audio with advanced HD voice technology, ensuring smooth and seamless communication with clients and colleagues.
3. Virtual Phone System Software
Manage your phone system from anywhere with intuitive virtual phone system software, accessible from any device with an internet connection.
4. Auto Attendant
Automate call routing with an intelligent auto attendant that handles inquiries, directs callers to the right extension, and even takes messages during off-hours.
5. Call Forwarding
Never miss a call with flexible call forwarding options that direct incoming calls to your mobile phone, home phone, or another designated number.
6. Call Recording
Capture important conversations for training, reference, or dispute resolution with secure virtual phone system call recording functionality.
7. Call Transcription
Convert recorded calls into searchable text transcripts for easy access to key information and improved customer service.
8. Call Analytics
Gain valuable insights into call patterns, customer interactions, and team performance with comprehensive virtual phone system call analytics dashboards.
9. Video Conferencing
Host productive virtual phone system video conferences with colleagues, clients, and partners from anywhere in the world, fostering collaboration and boosting productivity.
Advanced Features for Enhanced Collaboration
10. Collaboration Tool
Streamline teamwork with integrated collaboration tools that enable seamless messaging, file sharing, and task management.
11. Automated Power Dialers
Increase sales productivity with automated power dialers that efficiently manage outbound calls, connect with potential customers, and generate leads.
12. Automatic Callbacks and Call Queueing
Eliminate customer frustration with automatic callbacks and call queueing that manage high call volumes efficiently, reducing wait times and improving customer satisfaction.
13. Virtual Call Center
Establish a virtual call centre to handle customer inquiries, support requests, and sales calls effectively, even with a remote workforce.
14. Multilingual IVR
Cater to a global audience with a multilingual IVR that provides language-specific options, ensuring effortless communication with customers worldwide.
15. Voicemail Drop
Streamline communication and improve response times with voicemail drop, allowing callers to leave messages directly to specific team members' inboxes.
Virtual phone systems offer a plethora of features that empower businesses of all sizes to enhance communication, improve customer service, and boost productivity. With these versatile tools, organisations can adapt to the evolving demands of the modern business landscape and achieve their communication goals effectively.
The best virtual phone system provider for small businesses in the UK depends on your specific needs and budget. However, some popular and highly-rated options include:
The VoIP Shop is a cloud-based virtual phone system that is designed for small businesses in the UK. It is easy to use and affordable, and it offers a wide range of features, including:
The VoIP Shop is a great option for businesses that need a reliable and affordable
Office virtual phone system.
Choosing Virtual Phone Service Pricing & plan is one of The VoIP Shop's easiest methods. The only clear plan is the £12.95 per person per month, which includes 5% off when you pay annually.
Complete cloud phone system for businesses
Best flexible teams and departments
Ultimate solution flexible teams and departments
The VoIP Shop is a great choice for businesses of all sizes looking to improve their communication and customer service. With a comprehensive virtual phone system solution, The VoIP Shop offers a wide range of features, including local, toll-free, virtual phone numbers, advanced calling features, and integration capabilities with popular CRM and productivity tools.
Additionally, The VoIP Shop's virtual phone system is scalable, secure, reliable, and cost-effective, providing businesses with complete administrative control and the flexibility to use a variety of devices. For those seeking a separate phone number for business or personal use, The VoIP Shop also caters to individual needs.
The VoIP Shop stands out as a reliable and affordable virtual phone system provider, offering 24/7 customer support, free training and support, and a satisfaction guarantee with 5 star rating and 100+ positive reviews.
Businesses can easily manage their users, lines, and features through an intuitive web-based portal. The VoIP Shop's virtual phone system is the ideal solution for enhancing communication, customer service, and overall business efficiency.
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Nextiva is a popular virtual phone system that is known for its scalability and reliability. It is a good option for businesses that need a virtual phone system that can grow with them. Nextiva offers a wide range of features, including:
Nextiva is a good option for businesses that need a comprehensive virtual phone system.
RingCentral is another popular virtual phone system that is known for its features and integrations. It is a good option for businesses that need a virtual phone system that can integrate with their existing software. RingCentral offers a wide range of features, including:
RingCentral is a good option for businesses that need a versatile virtual phone system.
Grasshopper is a popular virtual phone system that is known for its ease of use. It is a good option for businesses that need a virtual phone system that is simple to set up and use. Grasshopper offers a wide range of features, including:
Grasshopper is a good option for businesses that need a basic virtual phone system.
Google Voice is a free virtual phone system that is offered by Google. It is a good option for businesses that need a basic virtual phone system that is easy to use. Google Voice offers a wide range of features, including:
Google Voice is a good option for businesses that need a free virtual phone system.
In addition to the providers listed above, there are many other great virtual phone system providers on the market. When choosing a virtual phone system provider, it is important to consider your business's needs and budget.
Important factors for choosing the right virtual phone system for your small business:
When choosing a virtual phone system, startups should consider features, scalability, reliability, and pricing to find the system best suited to their unique needs. The ideal system will have the capabilities to support your communication needs now and scale as your business grows. Prioritize uptime and reliability to ensure seamless interactions. Research pricing models like per user plans to control costs. Selecting the right phone system is essential for robust communications without overspending.
Answers to some of our most commonly asked Virtual Phone System questions…
The best virtual phone systems for small businesses are The VoIP Shop, RingCentral, Grasshopper, and Nextiva. They offer a variety of features, including call forwarding, voicemail transcription, and call recording, at affordable prices.
A virtual mobile is a phone number that is not tied to a physical SIM card. It can be used on any device with an internet connection, such as a smartphone, computer, or tablet.
To use a virtual phone, you need to sign up for a virtual phone service and choose a phone number. You can then make and receive calls, send and receive SMS messages, and manage your voicemail using a web app or mobile app.
Virtual phone systems offer a number of benefits for businesses, including:
A virtual SIM, also known as an eSIM, is a digital SIM card that can be downloaded to a compatible device. It works the same way as a physical SIM card, but it doesn't require you to insert a physical card into your device.
Yes, virtual phone numbers can be traced by law enforcement agencies with a court order. However, it is more difficult to trace a virtual phone number than a traditional phone number because the virtual phone number is not associated with a physical address.
VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive calls over the internet. A virtual landline is a VoIP phone number that is associated with a traditional landline exchange.
A virtual landline works by routing calls over the internet to a device that is connected to the virtual landline number. The device can be a traditional phone, a computer, or a smartphone.
To get a virtual phone line, you need to sign up for a virtual phone service and choose a phone number. You can then start making and receiving calls immediately.
To get a UK virtual number, you need to sign up for a virtual phone service that offers UK phone numbers. You can then choose a UK phone number and start making and receiving calls immediately.
Setting up a virtual phone is typically very easy. You will need to create an account with your virtual phone service, choose a phone number, and then configure your device to use the virtual phone number.
The cost of a virtual phone varies depending on the provider and the features you choose. However, virtual phone systems are typically very affordable, especially compared to traditional phone systems.
Yes, virtual phone systems can be HIPAA compliant if the provider is HIPAA compliant. HIPAA (Health Insurance Portability and Accountability Act) is a law that protects the privacy of patient health information.
Yes, call tracking can be a valuable marketing tool for companies using a virtual phone system. Call tracking can help you to identify which marketing campaigns are generating leads and phone calls, so you can focus your marketing efforts on the most effective campaigns.
Yes, there are several virtual phone systems that allow multiple virtual assistants to place calls from the same number. Some of the most popular options include The VoIP Shop, RingCentral, Grasshopper, and Nextiva.
We use The VoIP Shop for our outbound team. The VoIP Shop is a cloud-based virtual phone system that offers a variety of features, including call forwarding, voicemail transcription, and call recording.
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Providing Business Telephone Systems for businesses in and around the UK : Leicester, Peterborough, Northampton, Derby, Coventry, Bedford,
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Email: support@thevoipshop.co.uk
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