VoIP for Restaurant Phone System

Looking VoIP Solution for Restaurant Business?

We provide fully featured & tailored Restaurant phone systems for business since 2012

GET A FREE QUOTE
voip phone system for restaurant

What is restaurant phone system?

A restaurant phone system is a telecommunications infrastructure that helps restaurants handle incoming and outgoing phone calls efficiently and effectively. It includes the hardware, software, phones, and features needed to manage reservations, take orders, coordinate deliveries, handle customer inquiries, and facilitate internal communication among staff members.


Restaurant phone systems can be either on-premises or cloud-based. On-premises systems are installed and maintained by the restaurant itself, while cloud-based systems are hosted by a third-party provider.

How the VoIP solution help the restaurants?

VoIP solutions can help restaurants improve customer service, reduce costs, increase efficiency, and improve employee productivity by offering features such as auto-attendants, call routing, voicemail transcription, and integrations with POS systems.

Trusted By

Belgium Waffle Company
Chilli Flames logo uk
Surgery Connect Healthcare Phone System
Chaiiwala uk logo
Pak Food
wing trapp
maryland chicken leicester logo

How the restaurant business benefit from using VoIP solution?

Cost savings


VoIP is typically much less expensive than traditional landline phone service. 

This is because VoIP calls are transmitted over the internet, which is a much more efficient way to transport voice data than traditional phone lines.

Cost savings


VoIP is typically much less expensive than traditional landline phone service. 

This is because VoIP calls are transmitted over the internet, which is a much more efficient way to transport voice data than traditional phone lines.

Scalability


VoIP systems are easy to scale up or down as needed, making them ideal for restaurants 

that experience seasonal fluctuations in business.

Flexibility


VoIP systems offer a wide range of features and functionality, such as auto attendants,

 call routing, and video conferencing. This flexibility can help restaurants to improve their customer  service, productivity, and overall efficiency.

Mobility


VoIP systems allow employees to make and receive calls from anywhere with an internet connection.  This can be especially beneficial for restaurants with multiple locations.

Here are some specific examples of how restaurants can use VoIP solutions to improve their business:

Improve customer service: VoIP systems can be used to create a professional and welcoming experience for customers, even when they are on hold. For example, restaurants can use auto attendants to greet callers and direct them to the appropriate department or extension. They can also use call routing to ensure that customers are always connected to the right person.


Increase sales: VoIP systems can be used to automate tasks such as taking reservations and processing orders. This can free up employees to focus on other tasks, such as providing excellent customer service and preparing food.


Improve communication between employees: VoIP systems can be used to improve communication between employees in different departments, such as the kitchen, dining room, and bar. This can help to streamline operations and improve efficiency.


Reduce costs: VoIP systems can help restaurants to reduce their phone costs by eliminating the need for traditional landline service. VoIP systems also offer a variety of features that can help restaurants to reduce other costs, such as call routing and video conferencing.

The VoIP Shop's restaurant phone service can save businesses money in a number of ways, including

Lower call rates

VoIP calls are typically much cheaper than traditional landline calls, especially for long distance and international calls. The VoIP Shop offers a variety of calling plans to choose from, so businesses can find one that fits their needs and budget. For example, a restaurant that makes a lot of long-distance calls to vendors can save thousands of dollars per year by switching to VoIP.

Reduced hardware costs

VoIP systems do not require expensive hardware, such as PBX servers and phone lines. Instead, businesses can use their existing internet connection to make and receive calls. This can save businesses a significant amount of money on upfront and ongoing costs.

Increased flexibility

VoIP systems offer a number of features that can help businesses save time and money, such as auto-attendants, call forwarding, and voicemail to email. These features can help to reduce the number of missed calls, improve customer service, and streamline operations. For example, a restaurant can use an auto-attendant to greet callers and direct them to the appropriate department, or it can use call forwarding to send calls to employees who are working remotely.

Scalability

VoIP systems are easy to scale up or down as needed, making them a good choice for businesses of all sizes. This can be especially beneficial for restaurants that experience seasonal fluctuations in business. For example, a restaurant can add additional phone lines during busy seasons and reduce the number of lines during slower seasons.

Reliability

Automated phone system for restaurants has become increasingly reliable in recent years, and many VoIP providers offer uptime guarantees. This means that businesses can be confident that their phone system will be up and running when they need it to be.

Overall, The VoIP Shop's restaurant phone service can be a great way for businesses to save money and improve their communication efficiency. By switching to VoIP, businesses can benefit from lower call rates, reduced hardware costs, increased flexibility, scalability, and reliability.

Not only do you get top quality service and reliability, but we also give you the hardware to match.

All orders come with your choice of the following top-of-the-range hardware such as:


 

  • Polycom VVX 300 HD desk phones
  • YeaLink T42G desk phones
  • YeaLink W60P wireless handsets

 


GET A FREE QUOTE
Phone Kits for GP Surgeries, Doctors, Medical Offices, and Dentists

Why The VoIP Shop is trusted VoIP Restaurant Phone Service Provider in UK

The VoIP Shop

the voip shop

The VoIP Shop is reliable and affordable restaurants VoIP phone service provider in the UK, over 10+ years of experience in providing VoIP services, Wide range of features specifically beneficial for restaurants.


Why choose The VoIP Shop for restaurant call system?

Wide range of features: The VoIP Shop's VoIP systems offer a wide range of features that are specifically beneficial for restaurants, such as call queuing, call recording, and integration with point-of-sale systems.

Reliability and uptime: The VoIP Shop's VoIP systems are built on a reliable and scalable cloud platform, ensuring that restaurants have access to high-quality voice communication 24/7.

Customer support: The VoIP Shop provides excellent customer support, with a team of experts who are always on hand to help restaurants with any problems they may have.

Plans: The VoIP Shop offers a variety of phone answering service for restaurants, depending on the size and needs of the business. Plans start at just £12.95 per month. 

The VoIP Benefits & features for restaurant business: 


Call queuing - Allow customers to wait in a virtual queue until a representative is available.

Call recording - Record calls for training, quality assurance, or dispute resolution.

Automated menus - Allow customers to navigate through different menus and options without having to speak to a representative.

Customisation greetings - Greet customers with a personalised message when they call.

Music on hold - Play music to customers while they are waiting on hold.

Conference calling - Allow restaurants to host conference calls with multiple participants.

Voicemail to email - Transcribe voicemails and send them to email for easy access.

Fax to email - Send and receive faxes via email.

Remote access - Allow employees to access the cloud phone system for restaurant from anywhere with an internet connection.

Automated attendant: An automated attendant can answer incoming calls and direct them to the appropriate staff members.

Ring groups: Ring groups allow restaurants to route calls to a group of phones, such as all of the servers in a particular section.

Call forwarding: Call forwarding allows restaurants to forward calls to another phone number, such as a cell phone or a backup number.

Cell phone backup: Cell phone backup ensures that customers can still reach the restaurant even if the landline phone system is down.

High-order volume caller redirects: High-order volume caller redirects allow restaurants to route calls from high-volume customers to a dedicated group of agents.

Mobile app - Allow employees to use their smartphones as desk phones. 

Advantages of The VoIP Shop

  • Wide range of features
  • Reliability and uptime
  • Excellent customer support
  • Affordable pricing

Tailored Phone Systems for Every Food Business

Custom Solutions for Every Type of Food Business

At The VoIP Shop, we understand that every food business has unique communication needs. Whether you run a bustling fast food chain, a cozy café, or an upscale fine dining restaurant, our VoIP phone systems are designed to help you manage customer calls efficiently, improve service quality, and boost your operational productivity. With our tailored solutions, your business will benefit from seamless communication, cost savings, and better customer management.

Restaurants & Restaurant Chains: Our phone systems help manage reservations, take customer orders, and route calls to the right departments, ensuring your guests receive prompt attention and exceptional service.

Fast Food & Takeaways: Streamline order taking and customer inquiries with call routing features, voicemail transcription, and POS integrations, allowing your team to process orders quickly and efficiently.

Pubs, Bars, & Wine Bars: Handle busy periods with ease. Our phone system offers features like call queuing, advanced voicemail, and call routing to ensure your guests always have someone available to assist them.

Cafes, Bakeries, & Coffee Shops: Our system helps keep customer service at its best by offering easy call forwarding, order taking, and handling high volumes of calls during peak times.

Food Trucks & Catering Services: Manage calls on the go with mobile-friendly VoIP systems that allow you to receive calls anywhere, perfect for on-location events and food trucks.

Fine Dining & Casual Dining: Enhance your customer service with reservation management, call forwarding, voicemail transcription, and call logging to ensure an exceptional dining experience.

Pizza Restaurants, Dessert Shops, Ice Cream Parlors: From handling high-volume orders to managing delivery inquiries, our system helps you stay organized, with integration options for your delivery and POS systems.

Grill & BBQ Restaurants, Bistros, and Buffets: Our system supports multiple locations and ensures smooth communication, whether you're handling bookings or customer service requests during peak times.

Food Halls, Salad Bars, Delis, and Gourmet Shops: Manage multiple lines and departments with our flexible phone system, providing exceptional customer service for every customer interaction.

FAQs

Answers to some of our most commonly asked questions for Restaurant Phone System Users

  • What are the benefits of using VoIP for restaurants?

    Benefits of restaurants VoIP service: Lower costs, increased flexibility, easy scalability.


    Lower costs: VoIP is typically less expensive than traditional phone service, especially for restaurants with multiple locations.

    Increased flexibility: VoIP systems offer a variety of features that can help restaurants improve their efficiency and customer service, such as call routing, voicemail transcription, and video conferencing.

    Easy scalability: VoIP solution are easy to scale as your restaurant grows, without the need to install additional hardware or phone lines.

  • What features should I look for in a VoIP service for my restaurant?

    Features to look for in a VoIP service for restaurants: Call quality, reliability, features, price.


    Call quality: Choose a VoIP service with a reputation for providing excellent call quality.

    Reliability: Make sure the phone service you choose is reliable and can handle a high volume of calls.

    Features: Consider the features that are most important to your restaurant, such as call routing, voicemail transcription, and video conferencing.

    Price: Compare the prices of different VoIP phone services to find the best deal for your budget.

  • What are some of the best VoIP services for restaurants?

    Best VoIP services for restaurants: The VoIP Shop, RingCentral, Nextiva, 8x8, Vonage, Jive.

  • How do I get started with VoIP service for my restaurant?

    1. Choose a VoIP service provider.
    2. Sign up for a business account.
    3. Purchase VoIP phones or softphones for your staff.
    4. Configure your VoIP system.
    5. Start using VoIP to make and receive calls!

  • Is VoIP secure for restaurant business?

    Yes, VoIP is secure for restaurant business, but only if you choose a reputable provider with robust security measures in place. Look for features like encryption, call filtering, and fraud detection to protect your customer data and prevent unauthorized access to your phone system.


Share by: