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Best 5 SIP Trunking Providers In UK For Small Businesses For 2025
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What is SIP Trunking? How it Works, Benefits & How to Get It
Are you considering SIP trunking for your small business? Do you want to know who the top SIP trunk providers are in the UK? Look no further. We have got you covered! Keep reading to learn more and make an informed decision for your business.
Welcome to our latest review page, where we will discuss the top 5 SIP trunking providers in the UK for small businesses in 2024. As telecommunications experts, we understand how important it is for small businesses to have reliable and cost-effective communication solutions that meet their unique needs.
In this review page, we'll explore the key features that small businesses should consider when choosing a SIP trunking provider. We will cover everything from call quality and reliability to scalability and advanced features such as video conferencing and unified communications.
Additionally, we'll be sharing tips on comparing pricing for SIP providers in the UK so that you can make an informed decision based on your budget and business needs.
Finally, based on our research and expertise, we will suggest our top picks for the best SIP trunking providers in the UK for small businesses. So, whether you're a small business owner looking to upgrade your communication system or simply curious about the latest trends in the telecommunications industry, you won't want to miss this page!
What is SIP Trunking?
SIP Trunking is a communication technology that enables businesses to make and receive phone calls online. It stands for Session Initiation Protocol, a protocol used for initiating, maintaining, modifying, and terminating real-time sessions involving voice, video, messaging, and other communications applications, and services.
How Does a SIP Trunk Work?
SIP Trunking connects an organization's Private Branch Exchange (PBX) to the Public Switched Telephone Network (PSTN) via the internet. A SIP Trunk is a virtual connection that uses VoIP (Voice over Internet Protocol) to transmit voice and data packets between the PBX and the PSTN. So, this eliminates traditional phone lines and allows for more efficient and cost-effective communication.
When a call is initiated, the PBX sends a SIP request to the SIP Trunk provider, which then routes the call to the recipient's phone number via the PSTN. The call is converted from analogue to digital signals and sent over the internet, where it is received by the recipient's PBX, which then converts it back to analogue signals for the recipient to hear.
Benefits of SIP Trunking
SIP Trunk can offer several benefits for small businesses, including:
- Cost savings: SIP Trunking eliminates the need for traditional phone lines and reduces long-distance charges, resulting in significant cost savings for small businesses.
- Scalability: Easily adjust their phone lines without investing in expensive hardware upgrades. With this feature, businesses can efficiently add or remove phone lines, enabling them to scale up or down as needed.
- Improved call quality: SIP Trunking typically offers better quality than traditional phone systems, resulting in clearer calls and fewer dropped connections.
- Advanced features: SIP Trunking provides access to advanced features such as video conferencing, unified communications, and call analytics, which can help small businesses to improve collaboration and gain valuable insights into their phone system usage.
- Business continuity: SIP Trunking can help small businesses ensure business continuity in a disaster or outage by easily rerouting calls to alternative locations or devices.
- Increased flexibility: SIP Trunking enables small businesses to make and receive calls from any location with an internet connection, providing increased flexibility for remote and mobile workers.
- Easy setup: SIP Trunking is easy to set up and can often be done without needing a technician to visit your business.
- Centralized management: SIP Trunking allows for centralized management of all phone lines, making monitoring and controlling usage easy.
- Integration with existing systems: SIP Trunking can often integrate with existing phone systems and software, allowing seamless communication between tools and applications.
- Improved customer service: SIP Trunking can help small businesses to improve customer service by providing advanced features such as call routing and queuing, voicemail-to-email, and automated attendants.
Overall, SIP Trunking can provide small businesses with a cost-effective, scalable, and flexible communication solution with improved call quality, advanced features, and business continuity capabilities.
How to Set Up and Configure SIP Trunking for Seamless Integration with Your Existing Phone System
When it comes to enhancing your phone system with SIP trunking, proper setup and configuration are key. By following a comprehensive SIP trunk setup guide, you can seamlessly integrate SIP trunks with your existing PBX system, ensuring a smooth transition to VoIP technology.
Configuring SIP trunks involves establishing the necessary connections between your PBX system and the VoIP service provider. This integration allows for efficient communication over the internet, enabling cost-effective and reliable voice services for your business.
With the right knowledge and steps in place, you can configure SIP trunks to optimize your phone system's performance and unlock the benefits of VoIP technology. Let's delve into the details of setting up and configuring SIP trunking for a successful integration with your existing infrastructure.
What is the Difference Between SIP and VoIP?
SIP
and
VoIP
are both related to internet telephony but have distinct technical differences.
While they are often viewed as two separate options, it's important not to directly compare SIP to VoIP.
VoIP is a broad term encompassing any internet-based phone call, as opposed to traditional phone lines.
VoIP
stands for
Voice over Internet Protocol.
SIP, on the other hand, is a specific protocol within the realm of VoIP that helps set up these calls.
VoIP represents the category of calls being made, while SIP is the protocol responsible for call establishment. Essentially, the primary contrast between VoIP and SIP lies in their scopes.
VoIP is not a singular technology but a group of technologies, with SIP operating within the VoIP framework.
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How we reviewed the best SIP trunk providers in the UK?
Our company, telecom experts, take the review process of SIP trunk providers for small businesses in the UK seriously. We understand the importance of choosing the right provider and how it can affect the success of a business. That is why we follow a rigorous review process that covers all the important aspects of a provider's services.
We Check the Features,
ensuring providers offer everything small businesses need. We then evaluate security measures to ensure that business communication remains secure. Customer support is also crucial, and we only recommend providers with a reputation for excellent customer service.
Pricing is Always a Factor
We find providers with competitive pricing and no hidden fees or charges. Based on our reviews, we recommend the best SIP trunk providers for small businesses in the UK.
Our page lists the top 5 providers and provides information on their features, pricing, and plans. We aim to help small businesses find the right communication solutions for their needs and budget. We take pride in our unbiased and reliable recommendations and are committed to helping small businesses grow and succeed.
A review of the Top SIP Trunk Providers Available on the UK Market
Looking for the best SIP trunk provider for your small business? Look no further! We have narrowed down the top 5 providers:
- The VoIP Shop
- BT
- RingCentral
- 8x8
- Vonage
With any of these providers, you can trust you are getting the best SIP trunk available. Let us dive into our review of these providers and find the perfect one for your office.
1. The VoIP Shop
The VoIP Shop is a UK-based SIP trunk provider that offers affordable and reliable solutions for small businesses.
We offer various SIP trunk pricing and plan options
£4.99 - Standard SIP Trunk Package (UK Mobile 5p and Landline 1p)
£9.99 - Premium SIP Trunk Package (2000 UK landline minutes , 1000 UK mobile minutes )
£15.99 - Ultimate SIP Trunk Package (Unlimited Mobile and Landline Calls)
Provide free technical support for installation and setup, with excellent customer support. The VoIP Shop is a great option for small businesses seeking an easy-to-use and cost-effective SIP trunking solution.
The VoIP Shop SIP Trunk best for businesses with a smaller budget but still require reliable and quality services.
Why do most small business owners choose The VoIP Shop as a SIP trunk provider in the UK?
The VoIP Shop has established itself as a leader in the UK's SIP trunking market, with many small business owners choosing them as their preferred provider. But what make them apart from the competitors?
Here are some reasons why The VoIP Shop is the top choice for many small business owners in the UK:
Reliable Service
One of the most significant advantages of The VoIP Shop is its reliable service. They have invested in cutting-edge technology, allowing them to provide crystal-clear voice quality and uninterrupted service. The company's infrastructure is highly redundant, ensuring you will always be connected.
Cost-Effective Solutions
As a small business owner, you know that keeping costs under control is essential. The VoIP Shop offers highly competitive pricing with no hidden fees or charges. Their SIP trunking plans are flexible, allowing you to scale up or down as needed without breaking the bank.
Excellent Customer Support
The VoIP Shop is renowned for its exceptional customer support. They have a team of experts who are always available to help you with any questions or issues that may arise. Whether you need installation, troubleshooting, or anything else, their customer support team is ready to assist you.
Feature-Packed Services
The VoIP Shop offers many features to enhance your business's communication. These include call routing, video conferencing, unified communications, and more. Their customizable SIP trunking plans allow you to choose the features needed to run your business
effectively.
The VoIP Shop is a top wholesale SIP trunk provider in the UK, offering high-quality communication services to businesses of all sizes. With competitive pricing and a range of features, The VoIP Shop is an excellent choice for businesses looking for reliable and scalable communication solutions. Contact The VoIP Shop today to learn more about their wholesale SIP trunk offerings.
2. BT Cloud
BT is a well-known telecommunications provider in the UK, offering various services, including SIP trunking.
They offer various SIP trunk pricing & plan options starting from £13 per month and provide various features, such as disaster recovery and failover routing. With 24/7 support, customers can expect quick response times and effective resolutions to any issues.
However, BT's pricing can be higher, making them more suitable for businesses with larger budgets.
BT Cloud is best for businesses that require advanced features and reliable services.
3. RingCentral
RingCentral is a cloud-based communications provider that offers SIP trunking services in the UK. With a focus on unified communications and collaboration,
RingCentral's SIP trunking solution provides businesses advanced features, including video conferencing and team messaging.
They offer a range of pricing plans from £14 per month to suit different business needs, with 24/7 customer support and a user-friendly online portal.
However, some customers have reported installation and setup issues so it may require some technical expertise.
They are best for businesses that require advanced collaboration tools and cloud capabilities.
4. 8x8
8x8 is a cloud-based communications provider that offers SIP trunking solutions in the UK. With a focus on unified communications,
8x8's SIP trunking solution offers advanced features such as HD voice quality, call forwarding, and auto-attendant.
They offer a range of pricing plans starting from £19 per month and provide 24/7 customer support with fast response times.
However, 8x8's pricing can be higher, making them more suitable for businesses with larger budgets.
They are best for businesses that require advanced features and reliable services.
5. Vonage
Vonage is a cloud-based communications provider that offers SIP trunking solutions in the UK.
They offer a range of pricing plans based on usage, and customers can expect reliable and high-quality services with 24/7 support. Vonage provides customers with a seamless experience.
However, some customers have reported issues with customer service, so it may be worth considering before deciding.
They are best for businesses that require simple and reliable SIP trunking solutions at a competitive price.
5 Expert Tips for Choosing the Perfect SIP Trunk Provider for Your Small Business
Choosing the right SIP trunk provider for your small business can be challenging, especially with so many available options. However, making the right choice can significantly impact your communication capabilities and your business's overall success. Here are some tips to help you choose the perfect SIP trunk provider for your small business:
- Identify Your Business Needs: Before selecting a SIP trunk provider, you must identify your business communication needs. Consider the number of employees you have, the call volume, the types of calls you make, and the features you need. This information will help you select a provider with the right solution for your business.
- Evaluate Features: SIP trunk providers offer a wide range of features, from basic call routing to advanced video conferencing and unified communications. Please evaluate the features offered by each provider and compare them against your business needs to select the provider that meets your requirements.
- Check Security: Security is crucial when selecting a SIP trunk provider. Look for providers that offer encryption, firewalls, and other measures to protect your communication and data.
- Customer Support: Ensure that the provider you select has an excellent reputation for customer support. Look for 24/7 support and quick response times to ensure that any issues are resolved promptly.
- Compare Pricing: Compare the pricing and plans offered by different providers. Look for competitive pricing with no hidden fees or charges. So, this will help you choose a provider that offers value for money.
Following these tips, you can select the perfect SIP trunk provider for your small business. Remember, choosing the right provider can significantly impact your communication capabilities and your business's overall success.
What features must be checked before choosing SIP trunk providers in the UK?
If you're considering using SIP trunking for your business communication needs, knowing what features to look for when choosing a provider is essential. The right provider can make a significant impact on the success of your business. Here are some essential features to consider when selecting a SIP trunk provider in the UK:
1. Must have SIP Trunking features
2. Customize with cloud capabilities:
3. Easily manage your services:
By considering these features, you can ensure that you choose a reliable and efficient SIP trunk provider for your business communication needs. Always research and compare different providers before deciding to select the right one that fits your business needs and budget.
FAQs
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“Always there to help our businesses. Even when our outgoing provider had difficulties due to the current situation, the team at The Voip Shop worked tirelessly until the problems were resolved. Glad we made the switch..”
Zakir Daud
Eazi Apps
“The team are very responsive and have been since my initial enquiry through to setup and ongoing customer service. Setup was simple, guidance was great. Haven’t had any issues to date with the service and the team have been quick to answer any queries and changes we have required for our business. Highly Recommended!”
Matthew Pitcher
Seven Life Sciences
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This page details exactly what we have done to achieve this compliance. If we process your data and you wish to exercise your rights under the UK GDPR, please submit a Data Subject Request using the button below.
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