The Top RingCentral Alternatives Competitors

After our comprehensive evaluation, we identified the following as the Best RingCentral Alternatives for Small Businesses:

1. The VoIP Shop: Customizable plans, feature-rich platform, dedicated support
2. Vonage: Global reach, scalable solutions, integration capabilities
3. Ooma: Budget-friendly pricing, essential features, easy setup and use
4. Nextiva: Comprehensive feature set, reliable performance, dedicated support
5. 8x8: Scalable solutions, global reach, robust feature set

How we evaluated these RingCentral alternatives for UK businesses?

To identify the best RingCentral alternatives for UK businesses, we meticulously evaluated a range of factors, including:

• Features: We assessed the breadth and depth of features offered by each alternative, ensuring they align with the needs of UK businesses.
  
  
• Pricing: We evaluated the pricing plans of each alternative, considering affordability and value for money.
  
  
• Ease of use: The user interface and user experience of each alternative to ensure ease of adoption and seamless integration into business workflows.
  
  
• Customer support: The quality and availability of customer support offered by each alternative, ensuring businesses receive timely and efficient assistance.
  
  
• Reliability: We assessed the reliability and uptime of each alternative, ensuring businesses can depend on their communication systems.

What makes it a great RingCentral alternative?

A great RingCentral alternative should possess several key qualities:

• Robust features: It should offer a comprehensive suite of features that empower businesses to streamline communications and enhance collaboration.
  
  
• Competitive pricing: It should provide affordable pricing plans that align with the budgets of UK businesses.
  
  
• Intuitive interface: It should feature a user-friendly interface that enables easy adoption and seamless integration into existing workflows.
  
  
• Responsive support: It should offer reliable and responsive customer support to address any issues promptly.
  
  
• Exceptional reliability: It should demonstrate consistent uptime and reliability to ensure businesses can depend on their communication systems.
  

About RingCentral

RingCentral is a cloud-based communications platform that allows you to create and manage phone numbers for your business. It also provides call center software, which allows employees to accept calls from customers, send email messages, update records on the business phone systems, and keep track of sales transactions.

(Image Source RingCentral)

RingCentral is still a top VoIP calls provider for many businesses. The company was established in 2003 as a business phone service. RingCentral also developed many features targeted at both small and medium-sized enterprises and large-size businesses.

RingCentral provides phone support for many countries, including the UK, USA, Canada, France, Australia, Germany, etc.

Features:

It offers a variety of features including free conference calling, voicemail transcription, call recording options (both inbound and outbound), faxing, video conferencing, international dialing support, caller ID integration with your Google Voice number and many more.



Apart from phone support, it also offers SMS, call management, and internet fax, analytics to customers who wish to contact your business.

Integration:

RingCentral offers Many integrations You can also connect to other apps like Zoho, Zapier, Zendesk, Hubspot, Slack and Salesforce, etc.

Pricing & Planning:

The RingCentral pricing & planning start from Standard plan £14.99/ user month (Message, Video, Phone),  Premium £19.99/ user month (Message, Video, Phone, Open Platform), Ultimate plan £24.99/u/m(Message, Video, Phone, Open Platform). 

Where does the RingCentral service fail? These are some key points to keep in mind:

• Some RingCentral reviewers are unhappy with the support they get from RingCentral. Problems can sometimes take days to fix.

5 Best RingCentral Alternatives and Competitors for Small Business UK in 2025

The VoIP Shop is the best alternative for ringcentral UK, offering a powerful yet affordable cloud phone system with superior customer service.

You can call management, conference, and fax to e-mail, VoIP Phone, voicemail, voicemail, and low-cost international/local calls. The VoIP Shop's hosted cloud telephone system allows over 20,000 UK businesses to communicate with their customers and suppliers. It is based on state-of-the-art cloud infrastructure. and we are the top business VoIP providers in the UK.

The VoIP Shop can act RingCentral alternative VoIP because. We put a lot of work into technology and crafting solutions for small, medium, and large businesses. We offer VoIP service for all budget.

The VoIP Shop Pricing and Plan

Choosing Pricing & plan is one of The VoIP Shop's easiest methods. The only clear plan is the £10.95 per person per month, which includes 5% off when you pay annually. It's easier to select a plan in The VoIP Shop rather than in RingCentral.

The VoIP Shop Features: 

• FCA & PCI Compliant Call Recording
• Custom Voice Prompts
• Time Based Routing
• In-Built Disaster Recovery capability
• Auto Attendant
• Hunt Groups
• No installation costs
• Failover protection
• Mobility with Smartphone Apps
• Multi-Site Compatibility
• Call Analytics
• Voicemail To Email
• Inclusive call packages available
• Easily add Extensions
• Low-Cost Calling Rates
• Low Upfront Costs,
• No Maintenance Costs
• AI contact center solutions

Reason to Choose The VoIP Shop for VoIP Phone Systems.

1. Businesses typically save 40% on their VoIP calls alone.
2. Your existing business phone numbers can be kept.
3. Outstanding support from UK-based experts.
4. No annual maintenance contract is required.
5. System upgrades are available without having to update your hardware.
6. It is easy to scale the VoIP systems to your business's needs.
7. Honest per-second billing with no minimum charges.
8. Telephone number and VoIP systems will be moved with you if you move offices.

The VoIP Shop Provide VoIP Solution to small businesses to large industries 

• Business Phone Systems for Solicitors and Legal Services
• Manufacturing Plants, Facilities and Factories
• Construction Industry
• Communications Solutions for Local & Central Government
• Business Telephone Systems For Financial Services
• Cloud Telephone Systems For High Tech
• Cloud Phone System for Professional Services
• VoIP Phone Systems for Schools and Education
• Business VoIP Phone System For Dental Practice
• Remote Working from Home Cloud Phone System

The VoIP Shop Summary

Overall, The VoIP Shop offers a powerful VoIP solution that is much more affordable than RingCentral.

Check out the VoIP Services Plan today if you're looking for a business phone service that's more efficient, more user-friendly, and less expensive than RingCentral.

2. Vonage

Vonage was founded in 2001. Vonage is a well-known business VoIP provider outside of the industry. Vonage Cloud is their business solution. It uses cloud-based technology to update a company's communication capabilities as it grows continuously.

Vonage is one of the best RingCentral alternatives for Small to large businesses that want the flexibility to add on multiple features. 

Vonage offers good video conferencing service. They use the Amazon Chime Pro Tier and the Premium plan to do a great job on this. You get screen share, chat, and paid calls with this too.

Vonage promises 99% reliability and offers unlimited calls, SMS messages for team collaboration, video conferencing and more than 40+ other phone features. It is a major player in the game and an excellent RingCentral alternative. 

(Image Source Vonage)

Vonage Pricing and Plan

(Source Vonage)

Vonage Advantages & Disadvantages

How it Compares : Vonage Vs RingCentral 

Vonage is a robust and capable service that offers all the features RingCentral offers, plus more. It's worth the extra money for each account, but it's better suited to the enterprise sector than the SMBs. Check out our blog article on VoIP Providers 2025 as well.

3. Ooma

Ooma's communication center offers cloud-based phone services targeted at large and small businesses. It provides call management tools such as call recording, high-definition audio, call transfers, and business phone numbers blocking. (Note: these features are available from The VoIP Shop!)

Ooma can be used with mobile devices to make calls while you are on the move. You can transfer calls simply between devices such as your smartphone, tablet, and laptop.



Ooma platform provides several exclusive features(35+) that allow you to save your customers money and never miss a call, which guarantees they're happy with their customer support.

Ooma Pricing UK

 £33 user month, You might want to contact their sales team for further information on pricing. 

Ooma Advantages & Disadvantages

How it Compares : Ooma Vs RingCentral 

First, let's understand why Ooma is such a popular product in today's market. Ooma is a true industry giant when looking at the extensive list of features. 

Ring groups are another great feature. They allow you to ring multiple agents simultaneously. So this ensures that calls are answered promptly and that your users have the best possible experience.

Ooma is more expensive than other plans, especially if you don't choose the cheapest.

4. Nextiva

It is the best overall RingCentral alternative, as it offers a four-type structure plan, VoIP, and unified communications contact center (UC), and is less expensive than RingCentral.

If you need help, Nextiva has a well equipped customer support system with over 12 hours per day of support. You will be able to reach an agent in your time zone so that they can help you out.

Nextiva Pricing UK

The Nextiva pricing & planning start from Standard plan £14.99/ user month (Message, Video, Phone), Professional plan £15.99/ user month (Message, Video, Phone, Open Platform), Ultimate plan - contact with sales team. 

Nextiva Features & Integration

• Features: Auto attending, Call recording, Call reporting, Call conference, Video conference, etc.
• Integration: HubSpot, Zoho, Salesforce, Zendesk, Microsoft dynamic, etc.

Nextiva Advantages & Disadvantages

How it Compares : Nextiva Vs RingCentral 

Nextiva delivers RingCentral-like functionality in a lower price bracket, which is great for small and mid-sized businesses who might want to be more involved with their team while they go about their day. 



You also access cool features like unlimited audio conference calls with up to 40 users. A professional plan is by far the most value-for-money.

5. 8x8

8x8 brings 25 years of industry experience and offers multiple solutions that best fit your needs. 8x8 is a leader in the industry, and their new free video conferencing software will help them grow even more.



8x8 is now available to One million customers. More than 100K businesses all over the world use our services.

8x8 Pricing & Plan 

8x8 Advantages & Disadvantages

8x8 offers a more competitive alternative to RingCentral in call management. Call monitoring features such as whisper and call barge are available for businesses with call centers or client-facing agents. For companies handling sensitive patient information, 8x8 is HIPAA compliant regardless of the plan.

RingCentral's free 15-day trial of 8x8 is valid for a full month. RingCentral offers more plans, but 8x8 will usually cost you less per month.

The Conclusion – which is the best RingCentral alternative?

It is highly competitive in the field of VoIP business phone service providers. There are many competitors to RingCentral, from old foes Nextiva, BT, and Vonage to newer companies like The VoIP Shop.

The VoIP Phone is a reliable, cost-effective, quick, easy-to-use tool with many features.

It is perfect for the Small Business sector and offers most of the RingCentral features (plus a few more) at a lower price. Register today to see why The VoIP Shop has the best RingCentral alternative!

FAQ - Frequently Asked Questions About RingCentral Competitors in UK

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