Easy Way to Get Second Phone Line

Whether you just need a home office phone system to telecommute, or whether you run an entire business from home, it's undeniably an important aspect of your professional home setup. Saying this, there are many characteristics and features that you should look for. Here's a list of the top 5 characteristics that you should be aiming to include with your home office phone systems, and why.

1. Auto-attendant

Perfect for self-employed and freelance businesses that want to seem professional and legitimate, an auto-attendant essentially does all the phone call work for you. It answers the phone, greets callers, and is even able to provide callers with a range of choices - e.g. Press 1 to leave a message, 2 for FAQs and 3 for immediate action required. As well as giving you more time to work on things elsewhere, an auto-attendant also helps you easily sort through the prioritization of calls.

2. Do Not Disturb (DND)

On the flip side of this, there are some times when you're working from home and you're unable to take calls. This is where DND fits in nicely. It can be programmed to instantly direct callers to voicemail, enabling you to concentrate on the work that matters most.

3. Speed dial

When you do need to make active phone calls, it can be time-consuming and frustrating to find the right number to call and manually input it. With speed dial, you can have all of your most frequently called numbers there at the simple push of a button. If you have many clients or trading partners, then this is an essential must-have for your business phone systems.

4. Voicemail to Email Transcription

This is a VoIP system feature that you should look for simply because nobody enjoys sitting and listening to awkward voicemails. It can be painful to listen to, and you may even struggle to decipher what the caller is saying, making the whole process useless to begin with. Voicemail to Email Transcription transcribes what it said over voicemail, allowing you to read the message as opposed to listening to it.

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