VoIP has undoubtedly proven to be one of the best communication solutions in today’s world, given the internet-driven society that we live in. It has brought about a myriad of advantages, from the improved call quality to its home office phones systems that make working from home possible. In case you are still stuck with your analogue phone systems and are wondering where to start, here are some questions to ask your provider that will make your switch to VoIP phone systems easier.

Do I need any hardware and software upgrades?

A switch to cloud phone systems often implies letting go of traditional phone systems. Such a change, thereby, means investing in software and hardware upgrades. You will need to purchase items such as headsets, tablets and laptops. In addition to this, getting VoIP phone systems also requires you to invest in a good internet bandwidth to ensure you get quality calls. Such changes are crucial for effective IT support in the long run.

Are there any hidden costs when switching to VoIP?

VoIP phone systems have no hidden costs. With that said, you still need to be aware of the various expenses that come with different business phones systems and call packages. Choosing cloud based phone systems for small business, for instance, may seem costly, but they give you room for expansion if your business experiences massive growth. In-house hosted phone systems; on the other hand, allow you to save costs in the long run.

Which features do VoIP systems offer?

VoIP phone systems have numerous features for all types of businesses from call recording, instant messaging to fax functions. Other additional elements such as voicemail and email transcription functions are the reason most businesses are switching to home office phone systems, so do not be left behind.

Will my employees need training?

Your employees will need basic training after installation of the VoIP. You, however, have no need to worry since it takes a short time to grasp the working of the business phones systems.

For any additional consultations and installation of the best VoIP system for your business, contact the VoIP Shop on 0330 124 1818.